For Clients

Useful information for clients

Useful tips before your trip and answers to frequently asked booking questions.

Before your trip

What to know before your trip

Check your documents

Your passport must remain valid for at least 6 months after your return date.

Get insurance

Even for a short trip — a policy covers medical assistance and unforeseen events.

Arrive early

Allow at least 2–3 hours before departure for airport check-in.

FAQ

Frequently asked questions

Still have questions?

Message us — we'll answer and help you get started on preparing for your trip.